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Rewards & Discounts

Frequently asked questions about rewards & discounts

How do I find and redeem my Rewards Points?

You can find your current Points and Rewards by clicking the gift icon in the bottom left corner—just make sure you sign in first.

Can I use multiple Discount/ Reward Codes in one order?

Unfortunately, our website cannot support multiple codes in a single order.

Why isn’t my Reward Point total updating?

Our server occasionally experiences delays. If your total hasn’t been updated after 48 hours, please let us know at [email protected].

Where can I find my Reward Codes?

Your rewards are just a couple of clicks away. They are at the bottom of our Rewards Page under “My Rewards,” but we also send them straight to your inbox for easy access.

Bundle & Save

You can take advantage of the following Bundles:. Please note that all lashes must be the same style and length to qualify as a bundle.

Discount/ Reward Code Error

Most of our Codes are tailored just for your Lilac St. account, so double-check that you signed in before using them. However, please note that Discount/Reward Codes are not compatible with Lash Club orders and must be redeemed one at a time. If this

Referral Link Error

So sorry your referral link isn’t working! Most commonly, the issue here is a shared WiFi connection. Our system blocks self-referrals, so it won’t work if you are sharing WiFi with the person you’re referring. But it’s an easy fix; just head to your